Which organisations can book interpreting or translation through DigitalTolk?

Patient and diagnosis associations, family and carer support networks, rare disease networks, and health and care interest organisations can all book interpreting and translation through us.

Can an interpreter join a support group or member meeting?

Yes, we provide interpreters for support and conversation groups, member meetings, and annual gatherings, in person, by phone, or by video.

Are interpreters experienced with sensitive health conversations?

Yes, our interpreters are experienced in health matters and follow good interpreting practice, including conversations about diagnosis and chronic or rare conditions.

Can you translate member materials and guides?

Yes, we offer translation of information sheets, guides, newsletters, and member mailings into more than 210 languages.

Do you handle confidential health-related information?

Yes, our platform is GDPR-compliant, conversations are encrypted and stored within the EU/EEA, and full confidentiality applies.

When is an authorized interpreter needed?

An authorized interpreter is recommended when the interpretation needs to be legally sound or when the content is sensitive or complex, for example in contact with authorities, formal meetings, or conversations that require high precision.

Non-profit sector · Patient associations

Language services for patient associations

We ensure that language is never a barrier to participation in patient associations and advocacy organisations.

Who we help

For patient and family associations

When the right information and genuine support must get through, whatever the member's language.

Patient, diagnosis and disability-rights associationsClear information about diagnosis and rights, whatever the member's language.
Family and support associationsInterpreting that helps relatives understand and keep supporting.
Networks for chronic and rare diseasesBooking the same interpreter for recurring contact builds trust and saves time.
Health and care interest organisationsSupport in meetings and communication with members in multiple languages.

Typical situations

When language must not stand in the way

Recurring situations where the right interpreter or translation makes a difference.

Support & conversation groups

Sensitive interpreting in conversations about diagnosis, worry and everyday life.

Health information

Clear communication of complex medical information.

Member meetings

Interpreting at gatherings, lectures and annual meetings.

Counselling & support line

Support in phone and video calls with members and their families.

Materials & guides

Translation of information sheets, guides and member mailings.

Advocacy & campaigns

Reach more audiences with messages in several languages.

Why patient associations choose DigitalTolk

Plain, accessible language

Translations that are easy to understand, even for members who are already carrying a lot.

Continuity of interpreter for recurring meetings

Important for support groups and conversations where trust and familiarity build over time.

Experienced and authorized interpreters

We cover over 210 languages, including less common ones.

Relevant services

Services tailored to your organization

Combine human interpreters, specialist translation and AI interpreting as needed.

Interpreting

Book an authorized interpreter on-site, by phone, or by video in more than 210 languages.

Translation

Authorized and professional translation of documents, audio, and websites.

Message service

Let an interpreter read your message aloud in the recipient’s language.

Learn more about Messaging Service

Security & compliance

Secure, traceable and compliant

We handle sensitive conversations with the highest standards of confidentiality and quality.

Authorized interpreters

Interpreters experienced in health matters who follow good interpreting practice.

Confidentiality & GDPR

Encryption, EU/EEA storage and full confidentiality — your community’s integrity is protected.

Tailored to your needs

Flexible solutions that fit your organisation and budget.

Available

An interpreter when you need one – in more than 210 languages.

Frequently asked questions

Make support available to everyone

Become a customer and we'll find a language solution that helps you reach all members and their families.