SecureTranslation

Communicate with everyone. In their own language.

The message is sent, but we know it isn't always understood. We want to change that. Whether you're improving access to social services, increasing patient safety, or delivering a better customer experience, SecureTranslation gives your organisation a complete toolkit to reach every audience in a language they understand. Translate websites, documents, SMS, forms, email and presentations in seconds, across 100+ languages, with all data hosted in Sweden.

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Interpreter photographed outdoors

A complete solution for secure translation

From a QR code on a paper letter to a complete PowerPoint presentation. The same engine, the same security and the same terminology.

Digital communication

01

Web Widget

Translate websites and authenticated e-services in real time into the visitor's language. Works on public pages and behind BankID or another login.

02

Multilingual SMS

Write a message in Swedish. Each recipient gets it in their chosen language. Suitable for appointments, reminders, water shutdowns and crisis communication.

03

Surveys & forms

Let respondents answer in their mother tongue. Their answers are translated back and compiled in Swedish so they can be analysed together. Use them for resident surveys and public dialogue.

04

QR-code translation

Add a QR code to a paper letter from social services or elder care. The recipient scans it and reads the full letter in their language, with no app or account.

Microsoft 365 & documents

05

Translation engine

Translate documents, images or a text passage directly in the browser. Request human verification by professional translators when content needs review.

06

Word plugin

Translate directly in Microsoft Word. Formatting, footnotes and references are preserved, and the text stays within your Microsoft environment.

07

PowerPoint plugin

Translate entire presentations in seconds. Images, layouts and animations stay intact, so only the language changes.

08

Outlook plugin

Write emails in Swedish and send them in the recipient's language. Incoming emails are automatically translated in your inbox.

DigitalTolk colleagues talking

From a single message to a complete document

SecureTranslation brings web, SMS, forms, QR codes and documents together on one platform. Whatever the format, the same engine, security and terminology are used.

An SMS can be written once in Swedish and reach recipients in their chosen languages. A QR code on a paper letter lets the recipient read the full content on their phone, without an app or account.

Real-time translation

The Web Widget and multilingual SMS make content available in the recipient's chosen language.

One engine and consistent terminology

Web, SMS, forms, QR codes and documents run on the same platform, with the same security and terminology.

Human verification when needed

When a translation needs an extra check, you can request a review by professional translators.

Three sectors, three approaches

Different audiences, requirements and risks. SecureTranslation shows how the shared platform can be used by councils, healthcare providers and businesses.

Vesterholm School

Accessible digital services for every resident.

Make the municipality's digital services accessible to everyone, not only people who already speak Swedish, but every resident in a language they understand.

E-services & applications

Residents apply in their own language while caseworkers work in Swedish. A smooth process for both, including services behind BankID.

Schools & parent meetings

Invitations, absence reports and parent information can reach guardians in a language they understand.

Crisis communication & public alerts

Important warnings and alerts can be sent in residents' chosen languages in a single message.

Inclusive public dialogue

Forms and surveys that more people can answer in their own language. Responses can be compiled and analysed in Swedish.

Interpreter Maryam

Secure patient communication.

SecureTranslation points out that fewer missed appointments can free up healthcare resources. It starts with appointments and reminders in a language the patient understands.

Appointments & rescheduling

Patients receive appointments in their own language. Clear information can help reduce missed appointments and support follow-through.

Beyond BankID

Authenticated services for booking appointments and renewing prescriptions become available in the patient's own language.

In-person patient information

Medicine leaflets, care plans and consent forms can be translated so patients understand the information.

Vaccination & check-up reminders

Reach at-risk groups with clear reminders for seasonal vaccinations and urgent outbreaks.

DigitalTolk team at an event

Multilingual communication across your organisation.

Internationalise your website and customer communication quickly and securely. SecureTranslation says personal and business data stay within the EU.

Multilingual customer service

Customers write in any language and agents reply in their own. Conversations continue without switching tools or copying text into external services.

HR & onboarding

Translate policies, handbooks and training materials into the languages employees speak. When the original is updated, language versions sync automatically.

Sales & customer communication

Send proposals, quotes and draft agreements in the recipient's language directly from Outlook or Word, while business data stays within the EU.

Multilingual web presence

Translate marketing pages, help centres and authenticated portals in real time without rebuilding your website or manually syncing language versions.

When language becomes a barrier to education

In a Swedish municipality, children routinely call the school to report their own absence because their guardians cannot navigate the Swedish-language website.

Digital accessibility often focuses on screen readers, contrast and colour blindness. Language is easily overlooked. When e-services are only available in Swedish, children in multilingual families may have to translate for their parents, even for a school absence report.

This example shows how a single-language e-service can make communication between schools and guardians more difficult. SecureTranslation describes several possible consequences:

  • Schools may find it difficult to verify the authenticity of an absence report.
  • A greater risk of hidden absenteeism and reduced integration.
  • Children may have to act as language intermediaries between schools and guardians.
  • A direct negative impact on a child's right to education.

Built for the Swedish public and private sector

Security is fundamental when personal and customer data is involved. The platform is designed to meet high standards for security and quality.

CE-marked under MDR Class I

Meets strict requirements for software used in healthcare and care services.

ISO 27001 and ISO 9001

Certifications for information security and quality management processes.

GDPR compliance and TLS

Full GDPR compliance is a baseline. Data is encrypted in transit and at rest with TLS, the same kind of encryption banks use.

Guaranteed hosting in Sweden

Guaranteed data sovereignty.

FAQ

How many languages are supported?
SecureTranslation supports 100+ languages with real-time translation.
Which tools are included?
The Web Widget, multilingual SMS, surveys and forms, QR-code translation, a translation engine, and plugins for Word, PowerPoint and Outlook.
Can e-services behind BankID be translated?
Yes. The Web Widget also translates authenticated e-services behind BankID or another login, so residents can read in their language while caseworkers work in Swedish.
Does the recipient need to install an app?
No. With QR-code translation, recipients scan the code with their phone and read the letter in their language without an app or account.
Which security standards does the platform follow?
The platform is CE-marked under MDR class I and certified to ISO 27001 for information security and ISO 9001 for quality management.
How is data protected and handled?
Full GDPR compliance is a baseline. All data is encrypted in transit and at rest with TLS, the same kind of encryption banks use. Your data never leaves Sweden.

Ready to modernise your communication?

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Book a short demo to discuss how SecureTranslation fits your organisation. No obligation.

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